I have followed all steps in docs -- but keep getting timeout error.

Please help! IP checking was switched off, ip whitelisted, all steps followed to the letter but I keep getting this error:

 

'Error rendering macro 'tableau-plugin' : com.atlassian.renderer.v2.macro.MacroException: unexpected error: please contact your confluence or tableau server administrator: java.net.ConnectException: Connection timed out'

Please help as soon as possible - Thanks!

1 answer

This widget could not be displayed.

That error means that the Confluence server cannot reach the other server.  Either the tableau server is not running, it's not accepting connections, or most likely, it's firewalled off.  I'm afraid you'll need to debug your network connectivity to fix this one.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 30, 2018 in Confluence

How Manon Soubies-Camy uses Confluence + Trello to organize webinar notes and her knitting stash

@Manon Soubies-Camy is an engineer who has been an avid Atlassian user since 2014. She helps companies of all sizes transform the way they work with the Atlassian stack, including Jira and Confl...

855 views 8 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you