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I have downloaded confluence mobile and it does not recognise my login/password

Glyndwr
Glyndwr February 26, 2021

I have downloaded confluence mobile and it does not recognise my login/password. I have logged into Confluence on my desktop to ensure i have the correct login/password and that works.

Kind regards,

Glyn

 

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Rahem Goling
Rahem Goling March 12, 2022

drrdffd

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Glyndwr
Glyndwr March 6, 2021

I think I have found that the issue related to cookies.

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Bastian Stehmann
Bastian Stehmann
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February 27, 2021

Hi @Glyndwr ,

Do you have the right app installed? There is one for server/data center and one for cloud.

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Glyndwr
Glyndwr February 27, 2021

Hi Bastian,

I downloaded "Confluence Cloud". Is that the correct one?

Kind regards,

Glyn

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Bastian Stehmann
Bastian Stehmann
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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February 28, 2021

If you are in the cloud (if you access confluence with something like xyz.atlassian.net) that should be right.

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