I clicked on the Free trail button and get a message "An unexpected error occurred. Refer to the logs for more information."
The audit does not give me any help.
What should I do or can I get some help?
In theory, yes, your trial should give you Gliffy.
However, something has gone wrong. You need to read the application log to see the actual error(s), the audit log just shows you add-on config actions.
Have a look at the system-information page in admin if you don't know where your application log is. (Default is <jira-home>/logs/atlassian-jira.log)
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs