• Community
  • Products
  • Confluence
  • Questions
  • I downloaded the trial version of Confluence Server edition. I could install it. Initally I could log in. But now with the same user name and password I am not able to log in any more.

I downloaded the trial version of Confluence Server edition. I could install it. Initally I could log in. But now with the same user name and password I am not able to log in any more.

I downloaded the trial version of Confluence Server edition. I could install it. Initally I could log in. But now with the same user name and password I am not able to log in any more. Does anyone have any suggestion or solution for the problem?

1 answer

1 accepted

This widget could not be displayed.

Hi Shubhra,

 To identify what might be happening with your instance we would need some additional information. Is there any error you see on the login page or it's the default email/password incorrect? Do you run any authentication method apart from Confluence like JIRA auth, LDAP server? The user you are not able to login is the administrator one? If not, did you try to login as admin and reset it? If yes and you want to reset the admin's password follow below guide:

https://confluence.atlassian.com/display/DOC/Restore+Passwords+To+Recover+Admin+User+Rights

 

Hope it helps.

Cheers

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

412 views 4 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you