I do not have the ability to share a confluence space/page.

I have an issue.

I have set up a collaboration space for my team but cannot share the space with anyone. I have all the users input into the confluence system. However, there is not even a "Share" button in the top right hand corner of any space or page I create. I've used this system within an outside contractor's license and the share button existed. Also, all the materals I've read through show the share button. My space...no share button.

What gives?



3 answers

1 accepted

Hi Shawn,
The share button will show once you have the Mail server configured. Can you please go to Cog Icon > Confluence Admin > Mail server and try to send a test email to see if it's working fine?

You might want to re-create the mail server to see if that will fix the problem as well.



Just got confirmation that my SMTP settings are good and share capability is now functioning. Thanks so much to you and Joe for your help. I'm resolving this issue at this time.

Have a great day guys!


Can anyone help me with this?

0 votes
Joe Wai Tye Atlassian Team Feb 23, 2014

Hey there Shawn,

When you refer to the 'Share' button, are you perhaps referring to the one shown in this link - Emailing a Page?

If that is the case, then could you check if there is any outgoing mail server in your Confluence? I think it would only work if the outgoing mail server is set.

Hi Joe,
I checked my outgoing mail server and it is set. However, the button doesn't even show up on my desktop, in either the Space or Page Views.
Is there some way to toggle the Share 'On'? I've been researching and looking through the system, but have yet find that capability.
Thanks for your time.


Apologies. I was in the Jira side when I replied. My Confluence settings are not set up. I'll get to those next. Thanks again for your help.

Joe Wai Tye Atlassian Team Feb 23, 2014

Aaah, that could indeed be the cause. In any case, please set up the mail server first, and then we'll see if the button appears :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

104 views 3 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you