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I do not have a Plan Your Upgrade option on the General Configuration page

Version is 5.10.2

 

1 answer

1 vote
Kishan Sharma Community Leader Jan 04, 2022

Hi @Pete Danfy Welcome to the Atlassian Community!

The pre-upgrade planning tool is currently available in the following applications and versions:

Application Version Troubleshooting and Support tools version
Confluence Server

6.5.0 or later

1.17.1 or later

Confluence Data Center 6.5.0 or later

1.19.0 or later

Since you are using older version of confluence, that option is not available to you. Hope this helps.

my version is 6.15.9,but i still can not find it.

Kishan Sharma Community Leader Jan 17, 2022

Hi @Lu Huixian 

To access the upgrade planning tool, you'll need the Troubleshooting and Support tools app installed. This is bundled with your application, but you may need to update the app, Learn how to update apps.

Thanks for your answer,I could see trouble shooting option in my general configuration but I can not find the app in my installed apps.could you kindly to tell me the whole name of the app? Thank you!

Kishan Sharma Community Leader Jan 18, 2022

Hi @Lu Huixian 

Its system installed app - Atlassian Troubleshooting and Support Tools.

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