I can't make a wmv file play

I attached a wmv file and used the media macro. When I click on it, the media player opens briefly and closes right away. Help.

7 answers

Hi Kathgy ,

It may be an browser issue. Have you tried to watch it in IE?

Cheers,

Selcuk

.wmv is a supported format as in https://confluence.atlassian.com/display/AOD/Embedding+Multimedia+Content. Hence, you could try different browsers as suggested by Selcuk. You could also clear old cache/history and verify your settings.

Hope that helps.

Hi Kathy,

Please share when you found a solution.

I am testing various formats with various browser and so for no luck.

Cheers,

Selcuk

We did try opening in several different browsers but nothing worked. Originally the size of the wmv file was too large. I changed the setting for the size of a file and it did download, but still will not play.

I am also facing the same issue !!!!!!!!!

I tried with an .wmv file but Confluence shows the VLC window with the VLC icon. I got all my plugins update and my system is working properly. Is there any configuration to order Confluence to reproduce .WMV files always with windows media???

Same issue here; is it possible to have a flashplayer to play the media (WMV in my case) ?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,232 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you