Could you make sure this user shows up on the People's tab as well. I'd strongly suggest you to raise a ticket with Atlassian Support (support.atlassian.com) under Atlassian Cloud so we could run a content reindex and clear Confluence's caches. This should fix the problem.
Thanks Elisa for your reply. I tried number of times following the steps as mentioned in the documentation but without any positive outcome. Just that you would expect a seamless integration of productions across the cloud offering , time spent on just trouble shooting is bit frustrating at times. I will raise a ticket with Atlassian Support. Cheers, Prasanna
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...
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