Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I can no longer edit articles

After updating from v6 to v7, and migrating Confluence from our local server to AWS, we can no longer edit any articles.

We have looked at quite a few KB articles, but have not found a solution.

Please let me know if you have any suggestions.

1 answer

0 votes
JimmyVanAU Community Leader Oct 24, 2019

Hi Stephan,

Can you tell me more about not being able to edit?

I'm assuming you're logged in. Please double check it's not an authentication problem, where you have Confluence accessed anonymously, but no edit privileges for users who aren't logged in. This may have been caused by networking changes when going from your own server to AWS, where Confluence can no longer connect back to your AD domain controller.

Otherwise, if you are logged in, by not being able to edit, I'm guessing that you see a spinning throbber on the edit page. Is this correct?

Can you confirm your collaborative editing settings? I'm guessing it's on. Does editing work if you turn collab editing off?

It might be an issue with your ELB/ALB on AWS not having Websockets enabled. Follow the troubleshooting steps here  https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html

Let us know how you go :)

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

402 views 23 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you