I can no longer access confluence after upgrade from 6.15 to 7.48

AHRQ March 12, 2021

I am getting this error during login: 

 

http://localhost:8090/login.action?os_destination=%2Findex.action&permissionViolation=true

1 answer

0 votes
Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 13, 2021

Hi @AHRQ ,

Please, set recovery admin pass, 

https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html

 

then you can check is this problem with AD/LDAP connection or not. 

Also, I do recommend to check the logs to find out some ERROR

AHRQ March 13, 2021

Thanks for your response.  I can't even get the login page to show up.  which log I should look at?  Thanks!

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Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 14, 2021

@AHRQ 

1. Please, take a look the catalina.out log

2. Then check atlassian-confluence.log

https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html

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DEPLOYMENT TYPE
SERVER
VERSION
7.48
TAGS
AUG Leaders

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