Degraded performance Customers may experience intermittent errors using Community search. Our platform vendor is investigating.
Whenever I try to use the jira link to try to create a new issue, it doesnt see the projects. If I try to put the key in on the search to link individual issues, I get back that:
I am having the same problem where I am not able to see Jira issues from confluence on demand. The search option gives the following error - 'The JIRA server didnt understand your search query. If you entered JQL, please ensure that its correctly formed. If you entered an issue key, ensure that it exists and you have permission to view it.'
I have a JIRA project from which I have associated and synchnorised the confluence space. Please let me know if I need to do any additional setup to link JIRA issues to confluence.
If you're using Confluence OnDemand please open a support ticket as this original question only applies for OnDemand.
If you have a OnPremises version of Confluence and a valid maintenance SEN please also open a support ticket.
Following the steps here should give you a good chance of success: https://confluence.atlassian.com/display/JIRA/Configuring+Issue+Linking
Also please be aware that there maybe some incompatibility depending on which version of JIRA and Confluence you're using, I would suggest creating a new Question with these details so we don't hijack this one.
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