I am unable to see Backup Manager, please assist.

This question is in reference to Atlassian Documentation: Create a site backup

I am unable to see Backup Manager, please assist.

2 answers

1 accepted

0 vote

If you can't see the backup manager, you're either in the wrong place, or you do not have admin rights.  Check both of those first.

I am both in the right place and I admin rights. I am in the process of moving my data to a different site and need to backup/ export my data first.

So what are you actually seeing?  You go to Administration and look for the General Configuration, then select "Backup manager" (I assume that's what you mean by "the right place") - what does that screen say?

 

I've got the same problem. My user ist Member of "administrators" and "site-admins", but i do not see the Backup Manager link under General Configuration. I cannot export any page or space as XML, i've just got the option to export pages and spaces as word or pdf.

Please help.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

385 views 21 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you