If you can't see the backup manager, you're either in the wrong place, or you do not have admin rights. Check both of those first.
So what are you actually seeing? You go to Administration and look for the General Configuration, then select "Backup manager" (I assume that's what you mean by "the right place") - what does that screen say?
I've got the same problem. My user ist Member of "administrators" and "site-admins", but i do not see the Backup Manager link under General Configuration. I cannot export any page or space as XML, i've just got the option to export pages and spaces as word or pdf.
Two vulnerabilities have been published for Confluence Server and Data Center recently: March 20, 2019 CVE-2019-3395 / CVE-2019-3396 April 17, 2019 CVE-2019-3398 The goal of this article is...
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