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I am having trouble copying pages and subpages

Deepakraj Srinivas November 9, 2023

I am a licensed user and have full permission.

I get "An error occurred. Please try again later." When I attempt to copy a page and its subpages to a different location.

This is really unknowing. Is there anyone who has or is experiencing a similar problem? If yes, any solution would be appreciated.

 

I found some ticket https://jira.atlassian.com/browse/CONFCLOUD-72860

 

1 answer

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Chris
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November 9, 2023

Hi,

the questions is, under which circumstances does that happen?

The only times when I run into such errors is when I`m connected from my homeoffice workplace (VPN -> Server connection takes too long)

How is the general performance in your instance and did you check the atlassian-confluence logfile for Warnings/Errors?

 

KR

Chris

Deepakraj Srinivas November 9, 2023

Hi Chris,

 

I am working from the office.

Note: No VPN is connected.

I didn't check the log file, I will ask my IT admin for the same.

 

BR,

Deepakraj

Deepakraj Srinivas November 9, 2023

Hi Chris,

This has suddenly become functional. I have no idea why it was failing.

Thanks,

Deepakraj

Chris
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November 9, 2023

Hi,

glad to hear that and no problem :)

 

KR

Chris

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