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I am a ORG ADMIN, but I can't receive product request from my member

I am a ORG ADMIN, but I can't receive product request from my member,

My member has requested, but I did not receive email

I go to "Access request" page, display "You don't have any pending access requests."

My english is not very well, I hope it is clearly enough.

 

Thank you. 

1 answer

1 accepted

1 vote
Answer accepted

Hi @VictorLee ,

welcome to the Atlassian community!

you need to be a Site Administrator to see those requests. Please, take a look to the following article https://confluence.atlassian.com/upm/managing-user-requests-for-marketplace-apps-781394968.html

Browse and request apps

The way you do this differs depending on whether you're using a self-hosted Server or Data Center application, or a Cloud product. 

Browse and request apps in Atlassian Cloud

To request an app in a Cloud application:

  1. Select Apps > Find new apps.
  2. Browse available apps, or search for a specific app.
  3. Select Try it free.
  4. Add an optional message for your site administrator. It's a good idea to explain why the app would be useful. 
  5. Select Submit request.

Site administrators can view requests and subscribe to apps. 

Hope this helps,

Fabio

Fabio,Thank you for the direction, I'll go and figure this out.

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