How to remove page restrictions when the group which it is permitted to is empty?

This question is in reference to Atlassian Documentation: Page Restrictions

Hi Experts,

I have couple of pages whose 'Permitted User/Group' is set to a group. That group does not have any members in it. As a system admin, I am not able to remove the restrictions of those pages. and on click of those pages I see the standard message: 


The page you were trying to reach could not be found. This could be because:

  • The page does not exist.
  • The page exists, but you do not have permission to view it.


Also, I navigated to "Space Tools" -> "Permissions" -> "Restricted Pages" and I am able to see the pages there, but if I try to click the padlock on the right for that page, I see the same message as above.

How can I fix this?




1 answer

1 vote

Hi Hemanth, if you're a Confluence administrator, I'd suggest that the easiest way to rectify this is to add yourself to the group in question, remove the permissions on the restricted pages. 

The process you describe to remove restrictions should work - I'm guessing it may be failing because of a bug. 

If you continue to have problems, I'd recommend contacting our support team for assistance 

Adding myself to the group and changing the permission worked! thanks for that. But, I have one more question, what in the case if the page restriction is only on an particular user and he/she has left the company?


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

1,785 views 25 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you