How to manage users in Confluence from JIRA

I originally set up JIRA and Confluence to share user accounts, but synchronization is now failing. 

I am trying to adjust settings following the instructions under the "To connect Confluence to a JIRA application:" section here:

but how do I know what the application name and password need to be in the second bullet? (ie, Enter the application name and password that Confluence will use when accessing JIRA)


Thanks in advance for any advice.


2 answers

2 votes

The Application name and password are the ones you setup in Jira. You can always change the name and password under Administration > User Management > Jira user server. Check out

2 votes
Ann Worley Atlassian Team Dec 06, 2017

The application name and password are defined in Jira under User Management>Jira User Server:

The application will be listed but if you don't know the password you cannot view it there. You may as well set up a second application and use that, it will not make any difference to Confluence. This guide has more info: Allowing connections to JIRA for user management

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

912 views 23 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you