How to make a section FAQ (questions / answers)?

We need to realize the reception of questions from a group of people who will be responsible for a different group of people. Questions would be classified by categories. I would like to see what kind of questions are not answered. Evaluate responses, and so. This is the ideal. First, consider the free solutions. Please suggest how to solve this problem. Thank you.

2 answers

1 accepted

Do you mean a platform similar to Atlassian Answers? May be you want to check OSQA. It is the base of Atlassian Answers and it is open source.

Interesting software, thanks. But I would like it to be a Confluence, as FAQ will be mainly on the documents that are in it.

Hello Konstantin.

There is know a plugin to provide Q&A functionality in Confluence. It is called Confluence Questions.

Alternatively, for a simple FAQ page, what I normally do is to put the questions as headings and the answers as a normal paragraph and add a table of contents macro. You can also group the questions by cathegory by nesting the questions under a bigger heading (i.e.: h2 for cathegories and h3 for questions).

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

850 views 23 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you