Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to make PDF export wait for JIRA issue information and states - avoid "Getting issue details..." Edited

We have a problem with Confluence's PDF Export.  We are using Server v6.15.4

When we want to send a PDF copy of a page (example: report, with supporting details and JIRA issues linked), we would like to export to PDF from Confluence.

 

When we do, all the JIRA issues look like this:

PRJ-0001 - Getting Issue Details... Status

 

where we'd like to see

PRJ-0001 - Fix the thing for the guy    In Process

 

for example...

image.png

 

We've been working around this by printing the web page with a "Save as PDF" printer driver, but it's not exactly what we wanted.

Anything we're doing wrong (or documented that I can't find) to resolve this issue?   It seems a delay or wait between rendering for print, and exporting the PDF might resolve the issue, if we cannot trigger PDF generation on waiting on a response from all JIRA API calls.

 

Thoughts,  Admin Settings to check and  Links to open or fixed issues are welcome.

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

383 views 23 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you