I tried to link an element from draw.io diagram with a confluence page anchor. I used this tutorial: https://confluence.atlassian.com/confcloud/insert-links-and-anchors-724764900.html
But it doesn't work. Do you know what format should I type in, into the text field, to make it work? (#anchor name, doesn't work). Diagram and anchors in this case are in the same confluence page.
My path to do this was:
Choose an element in the diagram > Right click on the element > "Edit link..." > Confluence Page Anchor rodio button is checked > Filled the text field with: #anchor name.
Please help me :)
Could you take a look at this article cause you might find it helpful:
This is for draw.io in Confluence Server. It is also possible to use anchors within Confluence Cloud.
If the article doesn't help, tell me what draw.io version you are using and if it is for Confluence Server or Cloud. It would be great if you could send me a video showing the steps you performed.
You can contact us on email@example.com if you wouldn't like to post video publicly.
Thank you for your answer. I've seen before the instructions you send me. Problem is that I don't see dialog as this one in the instructions. When I click on an element and choose "Edit link..." I have this dialog (picture below). So I can not simply choose a heading and link it to the diagram.
And I work on this draw.io version.
I created a video for you and linked it below.
At my place, all is working well. If you added anchors the same way I did, my suggestion would be to open another browser and Incognito mode and check if it is working there. Maybe some browser extensions and/or cache caused an issue.
If a browser change is not an option, clear cache and temporarily disable all browser extensions.
If nothing helps, feel free to contact us via support@drawio with video showing an issue or additional details that can help us with investigating.
could you send us a ticket to support@drawio, please? That way I will be able to reply to you with my video attached so you can see all the details.
I saw your video but anchors should be added a bit differently.
And don't worry, we will figure this out together :)
Yes, this time I could watch your video. I think I repeated your steps exactly in the same way and it still doesn't work. I attached a video with my steps, please take a look, maybe I still do sth wrong. The titles on your page are just text? or are they some kind of macros?
Ok, so that is good. Have you checked if anchors work in Incognito mode and another browser as suggested in one of the tickets I sent you earlier?
At my place, all is working well and I tested with the same anchor as you did.
If browser change and testing in Incognito fail, could you tell me what draw.io version you are using, please?
Check Settings > Manage apps > expand draw.io and send me a screenshot, please.
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