How to force anonymous commenters to enter an email and name

Right now, anonymous users can leave comments on our public wikis, but we have no way to reach out to them with answers since they aren't even presented with a field for them to enter their name and email.

How can we force them to input their name and email ?

Bonus points : Ideally, their email would only be visible to registered users or administrators.

2 answers

1 vote

You'll need to get them to register as users, and disable anonymous comments.

Sadly that's not really an option for a public facing wiki in our case.

There's no way to force people to enter anything in your wiki, accounts are the only real option.

@Daniel Laberge There is a way to do what you want, but it would require using another application. Do you have an enterprise-grade feedback application (e.g. survey software)? If you do, the wiki page can have a link to a specific short survey that just has fields for name, email address and comments. DOWNSIDE: the public wouldn't see the comments (though that can be a good thing at times).

OR, you could 'MacGyver' (not sure if you know of this old American TV show) things a bit, and allow comments from anon users, but offer a link for folks to enter their name and email address only in the form IF they wish you to get back with them. Then when contacted back via email they can be asked  what their comment is or perhaps the time of their form input can be aligned with the time of their comment if there aren't too many.

If you don't have a survey tool or want a more elegant solution, perhaps a Confluence plugin designed for form entry such as Confiforms or frevvo is a consideration. .

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

1,364 views 24 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you