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I need to embed a digital asset management tool (DAM) powered by Bynder into my Confluence instance, but I just found that the embedding code feature has been disabled by Atlassian - for security and safety reasons.
To enable this feature, the article mentioned to contact the admin. I myself am the admin of my instance, but yet I am not able to embed codes.
wondering if someone had the same experience and they could share or guide me as I am desperately look to solving this issue.
I think there is no direct contact number to talk to someone from Atlassian company, and I am not sure if they have any customers support services, rather than the community.
What code do you need to put into Confluence? HTML? You'll probably need an addon - https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=code
Atlassian provides official support on https://support.atlassian.com/. You can try creating a ticket here asking for help.
Unfortunately, the only solution is to install some Confluence Cloud Addon that allows HTML embedding.