We are new to JIRA, we don't know how to create a Distribution list. My main goal is: "Ticket CC List: Identify and Implement a mechanism for a DL email that can be copied on to the Ticket by the Customer or by the Service Ag ent". Can you please give me a way to do that.
JIRA is an issue tracker, not an email service.
If you want to send email to a "distribution list", then you'll need some way to add that into JIRA - the usual trick is to have a dummy user with the d-list's email associated with it, so you can include that.
The other option is to replicate the list inside JIRA, using a group, but you'll need to remember that is not a proper d-llist and will need to be maintained inside jira.
Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...
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