We are in the process of clearing up a few service subscriptions having transferred control of a project.
As part of this transfer we no longer have access to the email servers/accounts, ordinarily this has not proven to be an issue - however Atlassian has forced a password reset on the account and emailed out instructions to the (no longer accessible) email address.
It does not seem to be possible to raise a support ticket without logging in (which obviously we cannot do).
So my question is - how do we exit this vicious cycle? At the moment our only option is to cancel the Visa card which funds the account - but that seems a very messy way to end a business relationship!
Our goal is simple to close the account.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...
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