We're currently using Jira and Confluence.
We dont have much expertise in using either program.
On our website we have a link to a Help Centre with an atlassion domain: https://thefleetoffice.atlassian.net/servicedesk/customer/portals
On this page, we have a link to How-To articles.
When the link is clicked it takes the user to a page reading:
"Welcome! You can raise a TFO How-To Articles request from the options provided.
There’s nothing in this service desk yet. Try another service desk."
We'd like this page to contain links to How-To articles.
If possible, can someone provide guidance on how we achieve this?
You've not mentioned if you have some How-To articles already, but I'll assume nothing.
Your project TFO How-To Articles must also be Service Desk project, although you won't use it as such.
Before giving you an overview of getting articles onto your project as an Administrator you need to do the following in the Project Settings:
Back to TFO How-To Articles Project.
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