Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How do i notify someone on a question i want him to answer?

Michal Singer January 2, 2023

When i add @ with someone on a question i expect a mail to be sent to him

This does not happen.

Is there a way to notify some one when asking a question on Questions besides using "share" which only copies the url?

 

2 answers

1 accepted

1 vote
Answer accepted
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 2, 2023

Hi @Michal Singer 

@ mentioning should send the user an email.

Have they checked their spam to ensure it's not gone into there?

Ste

Michal Singer January 2, 2023

I will verify. thanks

1 vote
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 2, 2023

Hi @Michal Singer 

If you have mentioned someone and that someone isn't receiving any message, but all the rest people receive it normally, then most likely that person has deselected the option to be notified when someone mention them. To check this out, that person must:

  • Click on their avatat
  • Click personal settings
  • Scroll down and make sure that "Someone mentions you" option is selected

someone mentions you.png 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events