How do i get the "open in Office" to work. It only sais that it can´t be opened

Ulrika Jubner-Keränen August 22, 2016
 

2 answers

0 votes
Ulrika Jubner-Keränen August 23, 2016

Thanks for your answer. After a bit of research I have narrowed it down to the "softwaremix" Confluence does not really work well with Windows 10 and Windows Explorer. The workaround is Crome and so far we haven´t had any problems.

James Dellow
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 23, 2016

Good to hear you worked out what the issue was smile

0 votes
James Dellow
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 23, 2016

You might be better off raising a support ticket with Atlassian about this. Assuming that feature has been configured correctly, there are some known prerequisites for this work - have a look at this page and scroll down to the Configuration matrix:

https://confluence.atlassian.com/doc/office-connector-prerequisites-170493096.html

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events