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How do I stop auto notifications. 'A new teammate has joined your product' sent to HD?



Our Help Desk gets automated notifications (subject title 'A new teammate has joined your product') as shown below;

Your team is growing

Hi Helpdesk,

<Employee Name>, who is already on your site <site>, now has access to these products:

Jira Software

<Employee Name>, and anyone else who signs up to your site or is already on your site, can get access to your default products and consume a seat in your license.

You can alter your default products or signup options from your Site administration.
View signup options 



I would like to remove the help desk from receiving these notifications. Spoke to the admin is is unsure how this is done. 


Any assistance would be appreciated. 


1 answer

My team as well just started getting these emails. We get a lot of emails about this and would like these to stop. 

Any advice is appreciated. 

Same here - I want them off!

Like Christian Mentor likes this

Many Users are already getting over spammed with email notification for Jira and Confluence..oh sorry ... ITSM now.. These emails are unnecessary for a majority of them.  

Need the capability of disabling.

Anyone please?? 

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