How can I give a customer access to the full knowledge base space. ie I want them to log in to Confluence but only have access to a particular knowledge base space.
The customer has access to individual pages through the service desk integration but I want them to access the whole space.
I don't ant to make the space public.
I want the user to log in and have access to a particular KB space only
My suggestion is:
I look forward to hearing how it goes.
Thanks. This was helpful. Although it appears that the customer also needs to be assigned as a customer to the Service Desk that is linked to the Knowledge Base.
The client agency has 1500 users of our software. I just want to give users access to the knowledge base where we set up our user guide. I dont want 1500 users having access to a support desk as the agency has designated support desk people.
Have I missed something in your instructions. In step 2 above, should I have removed the new user from the group associated with the service desk?
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