It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I export whole account to a zip file (or similar archive)?

Aarne Ylä-Rotiala Mar 15, 2014

The title says it all. Export everything, including attachments, in a format that I can check (XML did not do the job, .zip would be perfect).

1 answer

0 votes
Nic Brough [Adaptavist] Community Leader Mar 15, 2014

The xml export is the way to do this. Even if zip were offered, it would just be a zip of the xml.

You might want to explain what you mean by "xml did not do the job" - I've used it several times for creating test systems, moving servers etc

Aarne Ylä-Rotiala Mar 16, 2014

The xml also generated a .zip file. I downloaded that to my Win 7 laptop, and then tried to identify the attachments there. Did not really work - they may be there, but it looked like I'd need additional tooling to see the material as it was.

May have been my ignorance (I'm sure it was), but in oder for me to believe I have an archive I need to see and open the pages and the powerpoint, excel, pdf, cad etc attachments - and that I could not.

Nic Brough [Adaptavist] Community Leader Mar 16, 2014

Odd, I've had no problem working with the attachments in the file. Could you explain what you are getting and why you can't open them?

Aarne Ylä-Rotiala Mar 17, 2014

So I did a "Backup" which resulted in a zip file.

I wanted to check that I have somethig useful, so I started with attachments. The zip contains path attachments\10944514\10977281\ and there is a file "1" (one) in the this folder.

This must make perfect sense for export - import but I can't check that, and accordingly don't trust that as a backup.

What do you get when you export material to a zip file?

Mine contains entities.xml, and then folders "attachments", "config" and "plugin-data"; the latter has a .pdata file which looks like xml.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Confluence

6 Awesome Ways to Apply Trello, JIRA and Confluence to your Project

I attended  Atlassian Summit 2019  and learned a lot from the presenters, attendees and knowledgeable Atlassian product managers. The presentations I attended focused on applying Agile, pla...

2,530 views 11 28
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you