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How do I delete managed account immediately?

My organization enables the G Suite sync on Atlassian, and I've got the following error message.

I believe this is because we mistakenly created and then deleted the account in G Suite using the address in question last month, and created the same account today.

As the error message suggests, I'd like to delete the account in our Managed accounts list but it seems to take at least a month.

Because it causes us trouble for not being able to add the person to All users from G Suite immediately, I wonder if there'd be any workaround.

Screenshot 2021-12-07 at 15.57.38.png

1 answer

0 votes
Fabian Lim Community Leader Dec 30, 2021

Hi @Yoshimi Li 

I recommend you open a ticket with atlassian support to get the proper support.

Regards

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