How do I change the automatic inactivity log off time?

A lot of our users are having an issue where after about 5 minutes of inactivity, Confluence logs them off and puts them back at the sign in screen. Its causing a lot of issues with people who still have something they are in the middle of working on and when they come back to their desk, find that their current changes to any docs are gone. I have checked in the user administration area for anything that would suggest an inactive logoff time, however, I cannot find it. Any help with this would be greatly appreciated.

 

-Jaymes

1 answer

This widget could not be displayed.

HI,

We were having similar issues and extended our session timeout to 5 hours. I think the default is 60 minutes so not sure why it is logging off your users after only 5 minutes of inactivity.

Below is a link that explains how to change the session timeout. This change has to be done on the server though, not in the confluence admin area.

How to adjust the session timeout for Confluence

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

554 views 7 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you