A lot of our users are having an issue where after about 5 minutes of inactivity, Confluence logs them off and puts them back at the sign in screen. Its causing a lot of issues with people who still have something they are in the middle of working on and when they come back to their desk, find that their current changes to any docs are gone. I have checked in the user administration area for anything that would suggest an inactive logoff time, however, I cannot find it. Any help with this would be greatly appreciated.
We were having similar issues and extended our session timeout to 5 hours. I think the default is 60 minutes so not sure why it is logging off your users after only 5 minutes of inactivity.
Below is a link that explains how to change the session timeout. This change has to be done on the server though, not in the confluence admin area.
More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs