How do I add Customer Support Portal into Confluence?

What is the best way to add our Customer Support Portal as a "Contact Us" section of our Support Page in Confluence?

6 answers

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Steven Behnke Community Champion Jul 18, 2016

Can you describe what you're expecting in greater detail?

Hi Steven,

Thank you for your response.  We are using Confluence as our Knowledge-Base and would like to customers to be able to go to Confluence then select a link or page that will redirect them to our support portal to open help desk tickets.  

 

We have an anonymous customer portal plugin about to be released (just going through approval). it would enable you to iframe in the customer portal into a Confluence page or web page and display the customer portal to users that aren't logged in.

They can then interact with Confluence KB and or log requests.

Hi Colin,

Thank you for providing this information.  Do you know the expected release date for this plugin? 

Just awaiting Atlassian MP approval. Hopefully in next few days

Hi Colin, do you know if there has been any progress made on the iFrame project?

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