How do I add Customer Support Portal into Confluence?

What is the best way to add our Customer Support Portal as a "Contact Us" section of our Support Page in Confluence?

6 answers

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Steven Behnke Community Champion Jul 18, 2016

Can you describe what you're expecting in greater detail?

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Hi Steven,

Thank you for your response.  We are using Confluence as our Knowledge-Base and would like to customers to be able to go to Confluence then select a link or page that will redirect them to our support portal to open help desk tickets.  

 

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We have an anonymous customer portal plugin about to be released (just going through approval). it would enable you to iframe in the customer portal into a Confluence page or web page and display the customer portal to users that aren't logged in.

They can then interact with Confluence KB and or log requests.

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Hi Colin,

Thank you for providing this information.  Do you know the expected release date for this plugin? 

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Just awaiting Atlassian MP approval. Hopefully in next few days

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Hi Colin, do you know if there has been any progress made on the iFrame project?

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