How can I turn on comment pins for images in Confluence 6? says we can pin comments on images, but I'm not seeing it.

Things I've tried:

 - Paste image in edit mode, preview (no pin option there), update to publish, click on image (no pin option there), select image (no pin option pops up), edit (no pinnable comment option there).

 - Drag and drop pdf, update to publish, click (just downloads the file).

 - Use PDF macro to import pdf image, click to run PDF viewer (no pin option there).

 - Search macros for Preview (no such thing).

1 answer

1 vote
Ann Worley Atlassian Team Jun 22, 2017

Is the lightbox coming up at all when you click the image? If not, please check whether the plugin "Confluence Previews" is enabled under Confluence Admin>Add-ons>filter by All Add-ons.

Please let me know what browser you are using.


Thanks! I asked our administrator to enable the plugin, and now things are working in Chrome. He says in Firefox it only seems to work on PDFs, not images:

" I tried commenting on your page again, and was able to pin a comment to the PDF.  I couldn't view the PNG files (just got a spinner, and the list of files changed to all PDF). "

He also suggested that you put that plugin info on the Documentation page "Share and Comment on Files."

Again, thanks so much!


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,943 views 27 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you