Confluence is probably not using an internal user directory, but may be linked to Crowd or an Active Directory. If these directories are not write-able by Confluence, it can't update your password for you.
In this case, you'll have to ask your IT team or Confluence administrator to reset your password.
Thanks everyone for answering last week’s question. The winner of the random drawing from those who commented is: @LarryBrock I’ll contact you separately with your prize details. This wee...
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