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How can I reset password, knowing that the classical way is not working ?


1 answer

Hi @thomas.dagonet-fce 

Confluence is probably not using an internal user directory, but may be linked to Crowd or an Active Directory. If these directories are not write-able by Confluence, it can't update your password for you.

In this case, you'll have to ask your IT team or Confluence administrator to reset your password. 

Kind regards

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