My team, of about 60 people, is starting to heavily use confluence questions but we hate all the email spam. Is there any way to reduce the number of emails from Questions while still getting immediate notification from other confluence watches?
I researched this a bit and there is a Confluence Questions feature request on that very topic here: Allow users to receive a daily digest of notifications (which should affect Atlassian Answers too...).
I suggest you vote for it and watch it (I just did!)
Hi Tim, Could you be more specific as to what you mean by 'all the email spam'? I watch/follow two topics- confluence and confluence admin - and as far as I can recall, only receive emails related to Questions that are either questions using those tags/topics (I use them interchangeably because what CQ calls a Topic is more or less a tag), or from answers to those questions I have chosen to watch.
It is true that there are a lot of questions that get tagged with 'confluence' just like yours, but it's not spam because I've chosen to follow that tag/topic.
Could it be that people have chosen to follow too many tags/topics? Or do you mean you are getting marketing emails from Atlassian pegged to Confluence Question activity?
Yes, people are getting an email for every question that is asked in the topics they are watching and the responses. As we're ramping up to this new platform this turns out to be dozens of emails per hour, which is turning people off of the platform because they see it as a huge distraction to their already over-taxed schedule. A few people are wondering if there's a way to reduce the volume of emails, perhaps as a daily or weekly digest.
Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs