How can I grant Confluence access to external partners (SME questions)?

We are thinking about using Confluence Q&A to provide external partners with knowledge base where they can post SME questions. Is that possible?

2 answers


Yes, you can allow external partners to access and use your Confluence Questions installation. Please note that they need to logon to ask questions and therefore they consume a Confluence (Questions) license.



I used another email address to Login in as an external user. WIth my admin account I assigned the other account to the external Access Group which has no writes to create pages. Apparently, it is consequently the case that the external user cannot even post a question. Is a question a page? How can I make sure that the external user does not create pages but is able to post questions? Do I have to give the permission to create pages, but restrict all pages?

Hi, Questions and Confuence have their own permissions system. You can restrict Questions to specific groups. See So you can realize your use case by assigning the external Access Group read rights in Confluence and read/write rights in Questions. Regards, Geert

If you will also be assigning groups permissioning to the Confluence spaces (assumably, for some partners, I would guess), you might want to take a look at Private Parts for Atlassian Confluence plugin. The plugin provides a solution for the following Atlassian JIRA tickets, to understand more:

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