How can I grant Confluence access to external partners (SME questions)?

We are thinking about using Confluence Q&A to provide external partners with knowledge base where they can post SME questions. Is that possible?

2 answers

Hi,

Yes, you can allow external partners to access and use your Confluence Questions installation. Please note that they need to logon to ask questions and therefore they consume a Confluence (Questions) license.

Regards,

Geert

I used another email address to Login in as an external user. WIth my admin account I assigned the other account to the external Access Group which has no writes to create pages. Apparently, it is consequently the case that the external user cannot even post a question. Is a question a page? How can I make sure that the external user does not create pages but is able to post questions? Do I have to give the permission to create pages, but restrict all pages?

Hi, Questions and Confuence have their own permissions system. You can restrict Questions to specific groups. See https://confluence.atlassian.com/display/QUESTIONS/Permissions. So you can realize your use case by assigning the external Access Group read rights in Confluence and read/write rights in Questions. Regards, Geert

If you will also be assigning groups permissioning to the Confluence spaces (assumably, for some partners, I would guess), you might want to take a look at Private Parts for Atlassian Confluence plugin. http://www.appfusions.com/display/PPARTS/Home The plugin provides a solution for the following Atlassian JIRA tickets, to understand more: https://jira.atlassian.com/browse/CONF-21952 https://support.atlassian.com/browse/CSP-58347 https://jira.atlassian.com/browse/CONF-1882

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