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How can I fix a Confluence questions rendering problem

Bob Do Jul 04, 2017

I have also a problem. If I want to add the question macro to a page, I see only the mistake "Error rendering macro 'questionslist-macro' : Unable to compile Soy templates at: com.atlassian.confluence.plugins.confluence-questions:questionslistmacro-resources". (Confluence Version 5.8.5). I have 229 component modules activated of the macro. I have no idea how can I fix it?

 

That is an excerpt of the log-file.

Caused by: com.atlassian.soy.renderer.SoyException: Unable to compile Soy templates at: com.atlassian.confluence.plugins.confluence-questions:questionslistmacro-resources
    at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:125)
    at com.atlassian.soy.impl.DefaultSoyTemplateRenderer.render(DefaultSoyTemplateRenderer.java:52)
    at sun.reflect.GeneratedMethodAccessor911.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
... 345 more
Caused by: com.google.common.util.concurrent.UncheckedExecutionException: java.lang.IllegalStateException: Required plugin module com.atlassian.plugins.atlassian-help-tips:common was either missing or disabled

1 answer

1 vote
Ann Worley Atlassian Team Jul 10, 2017

Let's dig into the second "caused by:" entry. It seems to indicate that the plugin atlassian-help-tips is missing or disabled. Please check on that plugin and see if it can be enabled if it's disabled.

Bob Do Jul 17, 2017

Thank you! The tip is correct. The plugin atlassian-help-tips must be enabled.

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