How can I fix a Confluence questions rendering problem

I have also a problem. If I want to add the question macro to a page, I see only the mistake "Error rendering macro 'questionslist-macro' : Unable to compile Soy templates at: com.atlassian.confluence.plugins.confluence-questions:questionslistmacro-resources". (Confluence Version 5.8.5). I have 229 component modules activated of the macro. I have no idea how can I fix it?

 

That is an excerpt of the log-file.

Caused by: com.atlassian.soy.renderer.SoyException: Unable to compile Soy templates at: com.atlassian.confluence.plugins.confluence-questions:questionslistmacro-resources
    at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:125)
    at com.atlassian.soy.impl.DefaultSoyTemplateRenderer.render(DefaultSoyTemplateRenderer.java:52)
    at sun.reflect.GeneratedMethodAccessor911.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
... 345 more
Caused by: com.google.common.util.concurrent.UncheckedExecutionException: java.lang.IllegalStateException: Required plugin module com.atlassian.plugins.atlassian-help-tips:common was either missing or disabled

1 answer

1 vote
Ann Worley Atlassian Team Jul 10, 2017

Let's dig into the second "caused by:" entry. It seems to indicate that the plugin atlassian-help-tips is missing or disabled. Please check on that plugin and see if it can be enabled if it's disabled.

Thank you! The tip is correct. The plugin atlassian-help-tips must be enabled.

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