How can I expand Excerpt and Code Block sections in Confluence when logged in as a specific user?

Hello,

My company is hosting an on-premises copy of Confluence 5.4.3. Somehow in my daily fumblings with Confluence, I have ticked a setting somewhere that causes all Excerpts and Code Blocks to show up collapse (only the title shows if there is one, otherwise it is a small gray bar or dashed line). I simply cannot find the setting to change this back to showing those elements as expanded. This issue appears to be tied to my user account as I can reproduce the result in other browsers on other systems that have not logged into Confluence before. I also ruled out browser extensions in this issue by running freshly installed copies of Chrome and Firefox and was able to reproduce the results. I can see the information contained in the Excerpts or Code Blocks when I edit the page, just not when I am viewing a page normally.

Can someone offer some suggestions on what might be causing this issue? Thanks!

-Dan

3 answers

Hi Dan,

Does this issue happen for every page that you view or only certain pages?

If it is certain pages, then you probably have the "collapse" checkbox ticked for the macro. Just edit the page again, select the Code block macro and the macro that is collapsed within the Excerpts macro and edit it to un-tick the "collapse" checkbox. For Example:

collapse.png

 

Hope this helps.

Hello,

This is happening for every page. I have edited the macros to see if "Collapse" is checked and it is not. I believe a setting for my user account was changed that I am not aware of which is causing this behavior. I need help identifying this setting. Can someone please offer additional settings to check to resolve this problem? Thanks!

-Dan 

Can anyone else provide some hints or suggestions to help me with this issue?

Thanks!

-Dan

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Confluence

Three common content challenges + how to manage them

An efficient enterprise content management system, or ECM, is a must-have for companies that create work online (cough   cough, all companies). If content calendars, marketing plans, and bu...

89 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you