Okay, here's the problem. We are a software development firm, and for one of our software applications we provide both a Web and a desktop program edition. Using Spoon technology, we "spoon" our desktop program edition to our customers via our Web program edition. We use Confluence as the help system for our Web edition. (Our spooned desktop program edition has it's own help system within the desktop program itself.) Our Web customers are, understandably, not making the distinction between the two help systems. When our customers conduct a desktop related search in our Web edition help system (our Confluence space), the "No Results Found" page comes up every time. When this happens, we need the "No Results Found" page in Confluence to direct our customers to the desktop help system. This is a major issue for us. We must be able to edit (have control of) the content on the "No Results Found" page in Confluence. If editing Lucene is the only way to solve this problem, then please tell me how to do that. Thank you.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...
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