Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Hi All, I was using my company provided email for my Atlassian account.

Rajiv Tiwari
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 18, 2024

Hi All,

I was using my company provided email for my Atlassian account ,my access to my company got terminated as my job is no more at company.

Is it possible to retrieve my account in another way?

2 answers

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 19, 2024

Welcome to the Atlassian Community!

If the account is "managed", it belongs to the company, not you.  You will not be able to retrieve it - accounts can only be moved to different domains that have been verified by them.

If it is an individual account, then you will need to change the email address on it.  The only way you can do that is to log into it and edit it, which means you need to get them to let you back in, and read the emails that a change of address will send verification emails to (the existing email address and the new one you want to move it to)

In both cases, using your company email address for it means it belongs to them, not you, You will need to work with them to take ownership.

0 votes
Max Foerster - K15t
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 18, 2024

Hey @Rajiv Tiwari

What do you need to be retrieved from that account? I think the answer heavily depends on it. There are ways. I, for example, went through a (painful) community profile, status, and points transfer two years ago from one Atlassian ID to another. 

Best, Max 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events