Had a free plan, now automatically 60 dollars

Sofia Papaefthymiou June 19, 2024

Hello,

 

I received a bill (60.13 dollars) for "Confluence Monthly Standard for 11 users", but I subscribed for the free plan and I received non emails that annouced the transition of plan or anything.

 

Anyone has any clue ?

 

Thank you in advance,

Sofia 

2 answers

1 vote
Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 19, 2024

@Sofia Papaefthymiou 

The free plan is limited to 10 seats. The moment you add the 11th user, you're on the Standard tier.

0 votes
Asha Goyal
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 19, 2024

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events