HTTP Status 500 - Opening Confluence Site

[Wynand Booysen]

Been receiving the following message when attempting to browse the site:

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException

com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)

com.atlassian.confluence.web.filter.LanguageExtractionFilter.getLocaleManager(LanguageExtractionFilter.java:63)

com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:48)

com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)

com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44)

com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)

com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)

root cause

java.lang.NullPointerException

com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)

com.atlassian.confluence.util.LazyComponentReference$Accessor.get(LazyComponentReference.java:44)

com.atlassian.util.concurrent.Lazy$Strong.create(Lazy.java:85)

com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:321)

com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:143)

com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)

com.atlassian.confluence.web.filter.LanguageExtractionFilter.getLocaleManager(LanguageExtractionFilter.java:63)

com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:48)

com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)

com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44)

com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)

com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.35 logs.

Apache Tomcat/6.0.35

Logs show:

Jun 04, 2013 11:28:02 AM org.apache.catalina.core.StandardHostValve custom

SEVERE: Exception Processing ErrorPage[errorCode=500, location=/500page.jsp]

java.lang.NullPointerException

at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)

at com.atlassian.confluence.setup.sitemesh.PluginDecoratorMapper.getPluginAccessor(PluginDecoratorMapper.java:74)

at com.atlassian.confluence.setup.sitemesh.PluginDecoratorMapper.getDecorator(PluginDecoratorMapper.java:23)

at com.opensymphony.module.sitemesh.mapper.AbstractDecoratorMapper.getDecorator(AbstractDecoratorMapper.java:45)

at com.opensymphony.module.sitemesh.mapper.InlineDecoratorMapper.getDecorator(InlineDecoratorMapper.java:41)

at com.atlassian.confluence.util.profiling.ConfluenceDecoratorSelector.selectDecorator(ConfluenceDecoratorSelector.java:59)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:83)

at com.atlassian.confluence.util.profiling.ProfilingPageFilter.doFilter(ProfilingPageFilter.java:44)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211)

at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:28)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)

at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:438)

at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)

at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)

at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:421)

at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:342)

at org.apache.catalina.core.StandardHostValve.throwable(StandardHostValve.java:286)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)

at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)

at java.lang.Thread.run(Thread.java:722)

Jun 04, 2013 11:34:02 AM org.apache.catalina.core.StandardHostValve custom

SEVERE: Exception Processing ErrorPage[errorCode=500, location=/500page.jsp]

java.lang.NullPointerException

at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)

at com.atlassian.confluence.setup.sitemesh.PluginDecoratorMapper.getPluginAccessor(PluginDecoratorMapper.java:74)

at com.atlassian.confluence.setup.sitemesh.PluginDecoratorMapper.getDecorator(PluginDecoratorMapper.java:23)

at com.opensymphony.module.sitemesh.mapper.AbstractDecoratorMapper.getDecorator(AbstractDecoratorMapper.java:45)

at com.opensymphony.module.sitemesh.mapper.InlineDecoratorMapper.getDecorator(InlineDecoratorMapper.java:41)

at com.atlassian.confluence.util.profiling.ConfluenceDecoratorSelector.selectDecorator(ConfluenceDecoratorSelector.java:59)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:83)

at com.atlassian.confluence.util.profiling.ProfilingPageFilter.doFilter(ProfilingPageFilter.java:44)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211)

at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:28)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)

at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:438)

at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)

at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)

at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:421)

at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:342)

at org.apache.catalina.core.StandardHostValve.throwable(StandardHostValve.java:286)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)

at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)

at java.lang.Thread.run(Thread.java:722)

Jun 04, 2013 11:40:02 AM org.apache.catalina.core.StandardHostValve custom

SEVERE: Exception Processing ErrorPage[errorCode=500, location=/500page.jsp]

java.lang.NullPointerException

at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)

at com.atlassian.confluence.setup.sitemesh.PluginDecoratorMapper.getPluginAccessor(PluginDecoratorMapper.java:74)

at com.atlassian.confluence.setup.sitemesh.PluginDecoratorMapper.getDecorator(PluginDecoratorMapper.java:23)

at com.opensymphony.module.sitemesh.mapper.AbstractDecoratorMapper.getDecorator(AbstractDecoratorMapper.java:45)

at com.opensymphony.module.sitemesh.mapper.InlineDecoratorMapper.getDecorator(InlineDecoratorMapper.java:41)

at com.atlassian.confluence.util.profiling.ConfluenceDecoratorSelector.selectDecorator(ConfluenceDecoratorSelector.java:59)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:83)

at com.atlassian.confluence.util.profiling.ProfilingPageFilter.doFilter(ProfilingPageFilter.java:44)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211)

at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:28)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)

at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:438)

at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)

at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)

at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:421)

at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:342)

at org.apache.catalina.core.StandardHostValve.throwable(StandardHostValve.java:286)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)

at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)

at java.lang.Thread.run(Thread.java:722)

Any fixes/assistance would be appreciated.

[C_ Faysal · Accepted solution]

Hey Wynand,

maybe there are some helpful hints in this thread?

https://answers.atlassian.com/questions/56733/confluence-suddenly-unusable-java-error

[Septa Cahyadiputra]

It is necessary to review your whole atlassian-confluence.log to understand the issue from the background. Also, please double check if this issue occurred on every pages or just a specific page. If this issue, occurred on every pages, you might want to try clearing plugin cache and see if the issue persist.

If it persist, you might want to post your logs here, but bare in mind that this is a public forum hence censored the log if necessary.

Hope it helps.

[Wynand Booysen]

Please see the complete log file at: http://temp-share.com/show/Pf3Yj3Nq2

I've cleared the plugin cache and the same error is displayed regardless of the page I'm trying to open.

[Matthew Mares]

Septa, this worked for me. Thanks for sharing!

[Praveen Balotiya]

बी.आईatlassian.confluence.lifecycle] contextInitialized प्रारंभिक संगम 5.1.1 [कमिट हैश 5c650472c704df85b33f8387a21739b88789b815 पर आधारित 4216 का निर्माण]

2013-06-04 12:17:50,217 चेतावनी [मुख्य] [atlassian.config.xml.AbstractDom4jXmlConfigurationPersister] saveDocumentAtomally C:\Program Files\Atlassian\Application Data\Confluence\confluence.cfg.xml8567276181608644242t को स्थानांतरित करने में असमर्थ एमपी से सी:\प्रोग्राम Files\Atlassian\Application Data\Confluence\confluence.cfg.xml. गैर-परमाणु अधिलेखित पर वापस लौटना।

2013-06-04 12:17:50,248 जानकारी [मुख्य] [springframework.web.context.ContextLoader] initWebApplicationContext

[Praveen Balotiya]

Yaa I have had of well steel and wheat flour and rice and you can check with me and I have had a üch TT for the same reason can wait pogam minutes and wheat

[Praveen Balotiya]

Me work ideas. But my work information is completed now'

[Septa Cahyadiputra]

Log receive. From there we can see that Confluence was unable to log-in to your Confluence database which resulted to this issue:

2013-06-04 12:17:44,795 INFO [main] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 5.1.1 [build 4216 based on commit hash 5c650472c704df85b33f8387a21739b88789b815]
2013-06-04 12:17:50,217 WARN [main] [atlassian.config.xml.AbstractDom4jXmlConfigurationPersister] saveDocumentAtomically Unable to move C:\Program Files\Atlassian\Application Data\Confluence\confluence.cfg.xml8567276181608644242tmp to C:\Program Files\Atlassian\Application Data\Confluence\confluence.cfg.xml. Falling back to non-atomic overwrite.
2013-06-04 12:17:50,248 INFO [main] [springframework.web.context.ContextLoader] initWebApplicationContext Root WebApplicationContext: initialization started
2013-06-04 12:18:10,153 INFO [main] [com.atlassian.confluence.lifecycle] <init> Loading EhCache cache manager
2013-06-04 12:18:53,135 WARN [com.mchange.v2.async.ThreadPoolAsynchronousRunner$PoolThread-#2] [mchange.v2.resourcepool.BasicResourcePool] run com.mchange.v2.resourcepool.BasicResourcePool$AcquireTask@b23dd6 -- Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (30). Last acquisition attempt exception: 
java.sql.SQLException: Login failed for user 'sa'.

Seems like you are currently using HSQLDB which is not recommended for production instance as this database meant for evaluation instance only and due to its memory based nature, it is very unreliable.

May I know if there are any other connection connected to your database such as database tools? HSQLDB restrict the connection to only one user, which could lead to this issue.

Hope it helps.

Cheers,
Septa Cahyadiputra