Google Drive Connector for Confluence is not responding.

We have been using the Google Drive Connector Plugin by draw.io (https://marketplace.atlassian.com/plugins/com.mxgraph.confluence.plugins.driveconnector/cloud/support) for the past months without any issues.

However, since last week, the plugin does not display the linked content in the set frame size and after a few seconds of attempted loading shows the notification "Add-on is not responding. Wait or cancel?".

It is the same situation, when we try to edit the plugin or its content. The plugin freezes and it is not possible to link new Google Drive files or set a new display width or height (see screenshot below).

Bildschirmfoto 2017-02-21 um 10.13.32.png

 

6 answers

We've had reports of other add-ons of ours failing. It turns out all add-ons are failing on those Confluence instances. Could you please check whether other add-ons are working for you?

Hi David, thanks for your reply. We added now two other add-ons for testing purposes and they are actually freezing as well. Were you able to identify the problem for the other reports you mentioned?

There are a number of Confluence Cloud instances in production where all add-ons fail, see https://answers.atlassian.com/questions/56054242, for example. If you contact Atlassian support the official answer is "We're currently upgrading our cloud infrastructure to make your Atlassian experience even better". We've tried to get an answer ourselves but have no response.

Is this still a problem?

Hi David, thanks for asking. Just noticed 10 mins ago that it once again works just fine!

Cool, Atlassian seem to be rolling out fixes this week.

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