Gliffy plugin not working?

Mateusz Zurawik-Le Mercier January 5, 2022

Hey everyone, is something wrong with the Gliffy plugin? When I try opening a Confluence page with a Gliffy diagram, the loader keeps spinning like this:

Screen Shot 2022-01-05 at 15.30.14.png

2 answers

0 votes
Samie Kaufman - Your Gal at Gliffy
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 5, 2022

Hi Mateusz!

You can use the link Fabian provided above or you can email support@gliffy.com directly. Based on your post, I can't see whether you're on Confluence Cloud or a Server instance, but I'm not seeing anything in our internal Gliffy support channel to indicate a major issue for our users this morning on either option. 

Samie

0 votes
Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 5, 2022

Hi @Mateusz Zurawik-Le Mercier

I would contact the developers of gliffy directly for a faster response. Here is their support link: https://marketplace.atlassian.com/apps/254/gliffy-diagrams-for-confluence?tab=supp

Regards

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events