We're running 5.1.2 and when trying to paste text into the Edit page I get a 404 Error - The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
This is even with straight plain text, no special characters at all - not even a period.
In Confluence Admin | Manage Add-ons type: "Paste" and select "Add Add-Ons" from the dropdown.
You have a problem with the "Confluence Paste" plugin and need to ensure that all modules are enabled.
If all is good, it should look like this:
Re-enable all the modules. Fingers crossed.
Found the problem. Looking at the Modules for Confluence Paste reminded me of a change I had to make to test an internal product. In IE there is scripting permission that allows acces to the Clipboard and I had to disable that last week and had forgotten all about it.
Changed that back to allow on our Intranet and it pasting then worked again.
Thank you for your quick responses and I am going to make a note for our other users in case they hit this as well.
Going to mark David's as the key Answer.
Some initial questions:
Kinda need more info on what is going on here to help more -
Answers to your questions:
1 - As I said above it happens with plain text.
2 - Because I need to. Regardless of why I'm pasting text into the editor it should allow me to paste text into the editor.
3 - No. This was just some text from the middle of spread sheet that I don't want to import the entire doc. Initially I was just taking the text straight from Excel and pasting it in but then later I copied it to a plain text editor, pasted it and then copied it again from there so that any formatting is gone. I also tried just plain old text typed into notepad, still doesn't work.
4 - We do but I tried this in Safe Mode and still have the exact same problem.
5 - I had been copying and pasting text just last week into pages without problem.
6 - I got it initially creating a page. Then I tried saving the page and then pasting the text in, same result.
7 - not sure what URL you're referring to, the 404 comes up in a pop-up with no address bar or anything useful in it. The browser address bar just shows the URL to the page I'm working on.
8 - checked the logs and even enabled diagnostic mode, the logs show nothing and I mean literally nothing when I get this so for some reason it isn't reaching the server at all.
I tried running it with IE's debugger on, F12, and all that is shown there is
LOG: AJS.Confluence: run binder components
LOG: Focus - starting requests
I then tried it on Firefox 21.0 and it works fine. So it appears to be an IE 9 issue as that is the version I have. Is there some setting within IE that could be causing this to not work? We did have some Windows updates recently that may have set something.
Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...
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