Freeze / BackUp OnDemand Account (Jira, Confluence)

Hi,

I would like to start using Confluence and Jira OnDemand for some presonals developments etc. However, since I am still a student and can't say if I am able to pay the 20€ in the future, I would like to know if it is possible to "freeze" an account.

So in case I can't spend the 20€ , I would like to backup the complete system with every configuration etc. and when I can spend the money again, continue using the OnDemand service without loosing database data and such.

I already read that you can export the database but I am not sure if this includes every configuration of the OnDemand system (Jira or Confluence) or only entries...

Thanks in advance. :)
Cheers!

1 answer

1 accepted

This widget could not be displayed.

The export contains all your data.

I'm not aware of any option to suspend an account, you'd need to talk to sales. But I suspect you'll need to take your backup, keep it safe, and then import it into a new OnDemand when you do take up the option again.

Hi,
when the BackUp contains everything, then this would be totaly fine with me.
Thanks. :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

590 views 7 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you