Freeze / BackUp OnDemand Account (Jira, Confluence)


I would like to start using Confluence and Jira OnDemand for some presonals developments etc. However, since I am still a student and can't say if I am able to pay the 20€ in the future, I would like to know if it is possible to "freeze" an account.

So in case I can't spend the 20€ , I would like to backup the complete system with every configuration etc. and when I can spend the money again, continue using the OnDemand service without loosing database data and such.

I already read that you can export the database but I am not sure if this includes every configuration of the OnDemand system (Jira or Confluence) or only entries...

Thanks in advance. :)

1 answer

1 accepted

0 votes
Answer accepted

The export contains all your data.

I'm not aware of any option to suspend an account, you'd need to talk to sales. But I suspect you'll need to take your backup, keep it safe, and then import it into a new OnDemand when you do take up the option again.

when the BackUp contains everything, then this would be totaly fine with me.
Thanks. :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,479 views 4 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you