Flush Mail Queue doesn't work

[Rogerio Panigassi]

Flush Mail Queue is not working; thousands of mails are accumulating.

[Lucas Molenaar]

Same problem. No error/feedback in log when trying to flush manually.

Using Confluence v5.3.1 on RedHat VM with correctly synced date/time

[Mathiyalagan]

Still we facing this issue? Is there any permanent solution for this issue?

[Jake Curtis]

Same problem here. Nothing happens, even if I flush the queue manually.

The only way to "resolve" this issue, is to restart the Confluence service completely. This is very annoying, since we have around 300+ users online during our main hours, and a "quick restart" isn't realistic (at least not without informing everyone, waiting for a timeslot, etc.).

Any idea on how to solve this appreciated.

This appears in the log file when I try to flush manually:

2015-06-08 11:56:01,451 WARN [http-8090-14] [admin.actions.mail.ViewMailQueueAction] doFlush Queue was sending - skipped mail flush this time.
-- url: /wiki/admin/mail/flushqueue.action | userName: admin | referer:  https://OUR_CONFLUENCE_URL/admin/mail/flushqueue.action?atl_token=27e317547000e5702322b2d62292324c53cfa4fa | action: flushqueue

Running Confluence 5.4.3 on Debian 7

[Liam Easton]

Did you ever find a solution to this issue?

[Mathiyalagan]

We have same issue here. After manual flush also email queue not decreasing.

Also we have reindex the system but no luck..

Please help us to resolve this issue. Many Thanks

[Deividi Luvison]

Hey Rogerio,

What happens if you Flush the queue manually?

If that fails check the <Confluence Home>atlassian-confluence.log for any error that matches the time stamp of the action.

Thanks and Regards,

David|Atlassian Support