Firefox does not load attachments (images, pdf etc)

I have a problem when using Firefox in our Confluence (locally hosted)

Firefox does not load attachments, such as image files, pdfs, and other documents.
When clicking on the file attachment or image, it just keeps loading. I can choose to download the file no problem, but we would like to be able to view the file(s) in-line in.

Creating a new page in Confluence using Firefox causes the same loading to continue endlessly.

Works fine in Chrome and Safari.

Opening attachments on other Confluence sites works fine in Firefox, so it might be a configuration problem at our end.


Any ideas?


Screen Shot 2016-06-29 at 10.56.35.pngScreen Shot 2016-06-29 at 10.57.57 (2).png

1 answer

This widget could not be displayed.

Hi Thomas,

It's probably not a problem with Confluence. 

That's, I think, a question to ask directly at Mozilla.

I found this, i help it can help you with your issue smile



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

595 views 7 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you