Few pages are showing page not found after upgrade to 8.5.18

Dabin Daniel Sundaram
Contributor
December 4, 2024

I have upgraded the Confluence version from 7.19.19 to 8.5.18 version. After upgrade few admin related pages are showing page not found. Admin pages like maintenance and few other pages as well. I couldn't make the application to read only while performing the admin related activities.

1 answer

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Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 5, 2024

An upgrade that causes pages to vanish is quite strange.

The pages are kept in the database. Do you have database access to check if they are really gone?

Or did you change any database settings in the upgrade process?

Vesa Koivisto December 17, 2024

Hi,
we have same problem.
Only changes what we did to database connection is to disable encryption.

Vesa Koivisto January 21, 2025

Try start with safe-mode.
After all apps are stopped restart apps one by one and check the functionality.
We found correction by changing starting order of apps (manually).

Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 22, 2025

Hi Vesa

Do you mean this issue was caused by a specific app?

Vesa Koivisto January 22, 2025

Yes.
In our environment it solved the problem when Refined for confluence is started first.
We have few  Confluence installation and the problem is found only one of them.

Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 22, 2025

Ok thanks for the follow-up.

Well this should not happen anyway. So I would recommend to get in touch with the vendor of the Refined app to raise this issue.
They might direct you towards Atlassian if they can't help.

Because at this point you are manually enabling the apps whenever you start Confluence?

Vesa Koivisto January 26, 2025

There is already ticket on Atlassian and Refined support.
At the moment  apps must be enabled manually vi safe-mode :(

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