Failure to import space to Confluence Cloud


I exported a space from an on-prem Confluence(per . That produced a zip file.

To import it, I go to the import page and under "Import Options -> File to import" I browse to the ZIP file and it opens the Zip file. I select and click "choose".

I then get the error message: 

"The zip file did not contain an entry ''. It did not contain any files, or was not a valid zip file."

That file is clearly in the ZIP.

Any ideas?


1 answer

0 votes
Chuck Talk Atlassian Team Feb 23, 2015

Hi Tim,

Is your on-premises instance of Confluence the same version as the Confluence On-Demand instance? If not, you will need to upgrade the on-premises space to the same version in order to import the space without issues.

If you do need assistance with this, please consider raising a support ticket as described here: and we will be glad to assist you.

Chuck Talk

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,098 views 17 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you