Failure to import space to Confluence Cloud


I exported a space from an on-prem Confluence(per . That produced a zip file.

To import it, I go to the import page and under "Import Options -> File to import" I browse to the ZIP file and it opens the Zip file. I select and click "choose".

I then get the error message: 

"The zip file did not contain an entry ''. It did not contain any files, or was not a valid zip file."

That file is clearly in the ZIP.

Any ideas?


1 answer

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Chuck Talk Atlassian Team Feb 23, 2015

Hi Tim,

Is your on-premises instance of Confluence the same version as the Confluence On-Demand instance? If not, you will need to upgrade the on-premises space to the same version in order to import the space without issues.

If you do need assistance with this, please consider raising a support ticket as described here: and we will be glad to assist you.

Chuck Talk

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